Media release | beaton Client Choice Awards 2023 Finalists
We are thrilled to announce that we have been named a finalist in two key categories for the beaton Client Choice Awards.
“For the sixth consecutive year, we have been recognised as a finalist for Best Accounting Firm ($30m – $100m revenue), and for the second year in a row, we have been named as a finalist for Best CX Firm overall. These are exceptional results and speak to the strength of our embedded values underpinning our behaviour and naturally shaping our CX,” said Mr Duane Rogers, CEO of SW.
“Our commitment to excellence in both our accounting and advisory services, and client experience, has been unwavering, and it is truly an honour for each and every one of our team members to be recognised for our efforts. I am incredibly proud of what we have accomplished, and also thank our clients for their ongoing support and feedback that allows us to keep improving.”
The Beaton Consulting + Research (‘beaton’) team analysed over 17,000 points of data, with 276 firms entering, being the most ever from across Australia and New Zealand, so the competition is significant!
Executive Chairman of Beaton, Dr George Beaton stated: “The number and calibre of entrants to the Client Choice Awards continues to improve year on year. For 20 years, through Beaton Benchmarks we’ve watched the professional services industry drive up client service standards in every sector. It is impressive to watch and fascinating to see the heights to which firms can soar by listening to client feedback and drawing on benchmarks to continuously improve and deliver excellent client service.”
The Client Choice Awards recognise best practice in the professional services sector and are based on client feedback for professional services firms in Australia and New Zealand. There are no panels, judges or self-nominations, only client ratings that are independently researched by beaton. Full client feedback responses are sent directly and confidentially to Beaton, not the firms, encouraging objectivity and honesty.
Congratulations to all winners and finalists for 2023. Click here to view the details.